Before reaching out, check our FAQs below!
We've compiled answers to the most common questions about our products, shipping, returns, and more. If you don’t find what you’re looking for, feel free to contact us directly using the form below
FAQ
Shipping & Delivery
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Domestic orders typically take 5-7 business days, while larger or international orders may take 7-9 business days.
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Yes, we ship worldwide! Delivery times vary based on location and shipping method.
Payments & Safety
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We accept all major credit cards, PayPal, and other secure payment methods available at checkout
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Yes, our website uses SSL encryption and partners with secure payment processors to ensure your data is protected.
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Unfortunately, once an order is placed, the payment method cannot be changed.
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Double-check your payment details, and ensure your card has sufficient funds. If the issue persists, contact your bank or try a different payment method.
Returns & Refunds
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You can learn more about our Return Policy here
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Contact us at support@goldenratioclothing.com to initiate a return, and we’ll guide you through the process.
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Refunds are processed within 5-7 business days once we’ve received your returned item.
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At this time, we do not offer direct exchanges. You’ll need to return the item for a refund and place a new order.
Product Information & Sizing
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We offer a variety of sizes. Please refer to our sizing chart on each product page for details.
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For best results, machine wash cold and tumble dry low. Avoid ironing directly on prints.
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At this time, we do not offer customization, but stay tuned for future updates!
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We are committed to ethical sourcing and are continually working to improve our sustainability practices.
